Q: What oil should I use on my Franchi in cold weather?
A: During operations in cold weather, low-viscosity synthetic gun oil is recommended for lubricating your shotgun. Synthetic gun oil is less likely to congeal and cause cycling problems than regular gun oil.
Q: What do the notches on the choke mean?
A: ONE = Full; TWO = Improved Modified; THREE = Modified; FOUR = Improved Cylinder; FIVE = Cylinder.
Q: What choke should I use for steel shot?
A: Most people find that the modified choke works best for pass shooting and the improved cylinder and cylinder chokes work well on decoying birds. Nothing is gained by trying to shoot steel through a choke tighter than modified, and we do not recommend doing so.
Q: What kind of oil should I put on my chokes?
A: Several different manufacturers make a choke tube lubricant. It is basically an anti-corrosion/anti-seize compound. Any lubricant specifically labeled choke tube lube should work fine.
Q: What choke should I use for slugs?
A: A cylinder choke is recommended for shooting rifled slugs in a smooth bore barrel. Sabot slugs should be shot through our fully-rifled slug barrels.
Q: What do I do if I have a problem with my Franchi functioning?
A: Gather as much information as you can about the malfunction. For example: What exact load were you shooting? Is the malfunction consistent (always the third shot, etc.) or is it sporadic? The more that you can tell us about the problem, the easier it will be to diagnose the malfunction. You can call our Customer Service Department at (301) 283-6981 or (800) 264-4962 from 8:00 a.m. to 5:00 p.m. EST.
Q: How and where do I send my gun for warranty repair service?
A: Contact Benelli USA at (301) 283-6981 or (800) 264-4962 and ask for the Customer Service Department, to request a Return Authorization Number. Guns are not accepted for repair without a Return Authorization Number. You must make sure that the firearm is completely unloaded, by visually and physically checking both the chamber and the magazine. It is both dangerous and illegal to ship a loaded firearm through the mail and you should call Franchi USA for assistance if the gun cannot be completely unloaded for any reason prior to shipping. Put your firearm in the original box, if you still have it, with the spacers in place to prevent the bolt from contacting the forend. (If you do not have the original box, it is best to ship the gun, disassembled, in a hard gun case). Include a letter containing the Return Authorization Number you’ve been given and a description of the problem. Be sure to include your name, address, and daytime phone number. Insure the package for the replacement value of the gun and ship the package to the address below. No C.O.D. shipments will be accepted. Only the Benelli USA repair service facility in Maryland is authorized to make warranty repairs.
Attn: Service Department
901 Eighth Street
Pocomoke, MD 21851
Q: What kind of maintenance do I need to do on my Franchi?
A: This will vary depending on the amount of rounds fired, type of powder in the shells, and the type of hunting for which the gun is used. Generally the bore and exterior surfaces should be cleaned and oiled after every outing. The bolt rails and bolt carrier assembly should also be oiled at the end of the day. The bolt and trigger mechanism should be cleaned of powder fouling and debris as needed. This also will vary depending on the kind of ammo used. At the end of the season or anytime the gun is submerged in water, the gun, including the recoil assembly, should be detail-stripped, cleaned, and oiled.
Q: What types of problems would not be covered under warranty?
A: Correction of any problems related to any non-factory repair work performed on the firearm in question; abuse/neglect (i.e., falling on a shotgun and the stock cracking); rust or corrosion; or any work done on a firearm past its warranty period.
Q: What base do I use to mount a scope?
A: 93 Weaver