Seven-Year, Limited Warranty
A new Franchi firearm is warranted only to the original retail purchaser, for 7 years from the date of purchase. This warranty applies only if the firearm was purchased from an authorized Franchi dealer in the United States or Canada.
Franchi will, at its option, repair or replace without charge any Franchi firearm that fails due to a defect in materials or workmanship. Parts and labor are included. Repairs are warranted for the duration of the original warranty. If Franchi replaces a firearm under this warranty, you will receive a new 7-year warranty. Franchi will return replacement firearms to you freight prepaid.
To Obtain Warranty Service – Call Franchi Industries at (301) 283-6981 or (800) 264-4962 and ask for the Customer Service Department. Describe the problem(s) to the Customer Service Department personnel, who will determine if your firearm is eligible for warranty repair. If so, you will be issued a Return Authorization Number. Guns are not accepted for repair without a Return Authorization Number. If a warranty registration is not on file for your firearm, you must provide Franchi satisfactory proof of date of original purchase. Only a sales receipt or a properly completed warranty registration card for a new Franchi firearm will establish eligibility for warranty repairs when a product is returned. Pack your firearm for shipment to the Franchi repair facility (address listed below) in the following manner: First, ensure that the firearm is completely unloaded, by visually and physically checking the chambers and the magazine. It is both dangerous and illegal to ship a loaded firearm through the mail and you should call Franchi Industries for assistance if the gun cannot be completely unloaded for any reason prior to shipping. DO NOT PACK OR SHIP LOADED FIREARMS. SEND NO AMMUNITION. Place your firearm in the original box with the spacers in place to prevent damage in shipment. If you do not have the original box, ship the gun, assembled, in a hard gun case. Please include a letter containing the Return Authorization Number you’ve been given and a description of the problem. Be sure to include your name, address, and daytime phone number. Insure the package for the replacement value of the gun and ship the package, freight prepaid, to Franchi Industries at the address listed below. No C.O.D. shipments will be accepted. Only the Franchi Industries repair service facility in Maryland is authorized to make warranty repairs.
Attn: Service Department
901 Eighth Street
Pocomoke, MD 21851
What Is Not Covered – This warranty does not cover defects or damage caused by: 1) misuse or accidents; 2) failure to provide proper care or maintenance; 3) failure to comply with instructions in the owner’s manual; 4) normal wear and tear; 5) rust or corrosion; 6) obstructions in the barrel. This warranty does not cover any claims made by the second or subsequent owner of any Franchi product.
ANY UNAUTHORIZED ALTERATION OR MODIFICATION OF THE FIREARM WILL VOID THIS WARRANTY. FRANCHI SHALL NOT BE RESPONSIBLE FOR ANY CLAIMS INVOLVING THIS FIREARM THAT RESULT FROM THE USE OF FAULTY, NON-STANDARD, REMANUFACTURED, OR RELOADED AMMUNITION.
IN NO EVENT SHALL FRANCHI BE LIABLE FOR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. The warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Franchi does not authorize any dealer or any other person to vary the terms of this warranty or to make any other express warranties.
Where to Get Further Help – If you have questions concerning this warranty, please contact Franchi at Stoeger's Customer Service Department. Stoeger Industries, 17603 Indian Head Highway, Suite 200, Accokeek, MD 20607-2501. (301) 283-6981 or (800) 264-4962.