Submit a Repair Request

Warning: Do not send live or spent shells in your firearm or in the same box with the firearm. This is a violation of federal law. If you feel you must send spent shells, please send them in a separate package and include your name, address with zip code, telephone number, and the model and serial number of your firearm.

• Record the serial number of your firearm before sending it.
• Pack your firearm for safety and to prevent further damage in shipping and handling. Preferably, ship in a firearm box. (Note: Original boxes may not be returned.)
• Remove all accessories from your firearm to prevent loss or damage.
• Ship your insured firearm by either UPS or Parcel Post. Franchi is not responsible for damage or loss during shipment, so you may elect to purchase insurance from your carrier.